![]() Unplug the power cord from the wall outlet. With the product turned on, disconnect the power cord from the rear of the product. Press the Power button () to turn on the product. HP Officejet 6700 Premium e-All-in-One Printerįollow these steps to reset the printer, and then print a self-test report. Follow these steps to clean the rollers inside the printer and in the duplexer. Follow these steps to check the condition of the paper.ĭust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper feed issues. Use only good quality paper that meets printer specifications. The quality of the paper can also make a difference. Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray. Solution two: Check the condition of the paper, and then reload it If the self-test report does not print, continue with the next solution. If the issue persists, continue with the next solution. If the issue is resolved, there is no need to continue troubleshooting. If the self-test report prints, try printing the original document again. Touch the Down Arrow (), and then touch Reports. On the product control panel, touch the Right Arrow () to display the second navigation screen. Load Letter or A4, unused, plain white paper into the input tray. Print a test page to make sure that the printer hardware functions properly. ![]() Wait until the warm-up period finishes before you proceed. NOTE:The printer might go through a brief warm-up period. Press the Power button to turn on the printer. Press the Power button to turn off the printer. Step one: Turn the printer off and then on again Turn off the printer, and then turn it on again to reset the print mechanism. Solution one: Turn the printer off and then on again
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